We offer a 7-day return window. To qualify, items must be brand new, unused, and in original packaging.

To start your return:
Click Here to visit our Returns Portal

You must report damages within 24 hours of delivery. Claims made after 24 hours will be denied by the carrier.

1. Take photos of the damage AND the box/packaging.
2. Email them immediately to info@topcricketstore.com.

Do not throw away the box until the claim is resolved!

Restocking Fee: A 10% restocking fee applies to all returns.

Return Shipping: Unless you selected "Free Returns" coverage at checkout, you are responsible for return shipping costs.

Original Shipping: Original shipping fees are non-refundable.

Free Shipping: If your order was processed through free shipping, when returning you will be liable to pay that original amount.

The "Plastic Wrap Rule": You cannot return a bat if the handle's plastic wrap has been removed, opened, or tampered with. Once opened, it is considered used.

Warranty: We cover manufacturer defects. We do not cover damage to toes, edges, or shoulders, or damage caused by improper preparation (lack of oiling/knocking-in).

We cannot accept returns on:

• Bats with opened plastic wrap.
• Customized items (engraved, knocked-in, oiled, etc).
• Heavy items once delivered (Bowling machines, nets, carrom boards).
• Innerwear (socks/underwear).
• Used or damaged items.

• Refunds: Processed within 3–5 business days after we inspect your return.
• Exchanges: Please process a return for the unwanted item and process for an exchange through our returns policy