Shipping policy
Order Processing Timelines
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Need it faster? Add Priority+ Fulfillment in your cart and orders placed by 12 PM ET, Monday to Saturday, ship the same day. Orders placed after the cut-off ship first on the next shipping day.
USA Shipping Rates
Free Economy shipping on orders $100+ on most items (typically 3–5 business days).
Flat rates below $100:
- $5.80–$6.30 (depending on your location) – Badminton rackets, squash rackets, pickleball paddles, strings and racquet bags.
- $7 – Batting gloves, elbow, chest, abdominal and thigh guards, cricket balls, bat grips, apparel, squash balls, badminton shuttles, small trophies and medals.
- $8 – Cricket bats, shoes, helmets, hockey sticks, stump sets, plastic base stumps, practice nets, ball throwers, carrom board stands, footballs, volleyballs and field hockey sets.
- All other items ship at live UPS rates shown at checkout.
Bulky items ship at a flat rate on every order, including orders over $100:
- $10 – Batting and wicket keeping pads, junior kit bags, heavy, rubber-base and spring-back stumps, badminton nets, shin guards, large trophies and the Joe Root machine.
- $15 – Small kit bags (cricket and hockey).
- $20 – Large kit bags, full cricket kit sets, carrom boards, Katchet boards and drop ball machines.
- $200 – Half mats.
- Live UPS rate – Bowling machines and digital scoreboards.
- Local pickup only – Cricket mats.
If your order includes items from different groups, shipping for each group is calculated separately and combined at checkout. Faster options (UPS Ground, UPS 2nd Day Air and UPS Next Day Air) are available at checkout at live carrier rates.
International Shipping Rates and Customs Duties and Taxes
We ship worldwide. Shipping rates for your country are calculated and displayed at checkout (UPS, DHL and USPS International). All shipments outside the US may be subject to customs duties and taxes. Almost all shipments crossing international borders are subject to duty and tax assessment by the importing country's government. Kindly refer to your country's customs duties / tax guidelines for more info.
If your country is not listed at checkout, kindly reach out to us at info@topcricketstore.com or text us on 732-250-3598 and we will generate the order for you.
In-store pickup
You can skip the shipping fees with free local pickup at TopCricketStore - 37 Meridian Road, Edison NJ 08820. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pickup within 1 to 2 business days (excluding weekends and holidays). We will send you an email when your order is ready along with instructions.
In-store pickup hours
Our in-store pickup hours are 11am to 9pm Monday to Saturday and 11am to 8pm on Sunday (US Eastern Time). Please have your order confirmation email with you when you come.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven't received your order within 7 business days of receiving your shipping confirmation email, please contact us at info@topcricketstore.com with your name and order number, and we will look into it for you.