Shipping policy
Order Processing Timelines
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
USA Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
(Outside USA) - International Shipping Rates and Customs Duties and Taxes
Shipping charges for your order will be calculated and displayed at checkout. All International Shipping outside the US maybe Subject to Custom Duties and Taxes. Almost all shipments crossing international borders are subject to duty and tax assessment by the importing country's government. Kindly refer your Country's Custom Duties / Tax Guidelines for more info.
We will ship Worldwide if your Country is not listed on our website kindly reach out to us at info@topcricketstore.com or text us on 732-2503598 and we will generate the Order for you.
In-store pickup
You can skip the shipping fees with free local pickup at TopCricketStore -37 Meridian Road, Edison NJ 08820. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days (excluding weekends and holidays). We will send you an email when your order is ready along with instructions.
In-store pickup hours
Our in-store pickup hours are from 6:30pm to 8:30pm Mon to Friday and 11am to 2pm Sat to Sun US EST. Please have your order confirmation email with you when you come.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at info@topcricketstore.com with your name and order number, and we will look into it for you.